Frequently Asked Questions (FAQs)

1. How do I use DVD-Cloner to clone a D9 DVD to a D9 DVD?

   You must have a DVD burner, such as the Sony 700A, that supports double layer discs. You must also have a double layer disc to clone the contents to. Click the option form and select the "Fit on 1 disc" option. You must also ensure the "Clone to D9" checkbox is checked. Click "Start" to begin the cloning process.

   Note: If the disc in the burner is not a double layer disc, it will be ejected when the cloning process begins. Once you clone to a double layer DVD+R, you cannot burn new contents onto the disc. When cloning to a D9 DVD, make sure you are cloning a D9 DVD. Cloning a D5 DVD to a D9 DVD would be inefficient.

2. Can I use DVD-Cloner to back up my DVDs to the hard drive?

   Yes. To do this, please use the following steps:
   1. To set the hard drive as your target location, click the button next to the "To" field.
   2. A pop-up window will allow you to browse for a hard drive location.
   3. Select a directory, then click "Yes".
   DVD-Cloner will then clone the source DVD to the selected directory, rather than to a blank DVDdR/RW.

3. What should I do if the second DVD-RW of a "Split Disc" set will not play on a DVD player?

   If this occurs, clone the DVD using the "Movie Only" option. This will eliminate any restrictions that may be caused by selecting "Menu".

4. Why won't my cloned DVD±RW disc play on the DVD drive, or DVD player?

   Please check the following:
   1. Make sure the DVD drive, or DVD player supports the DVD±RW format.
   2. If the cloned DVD is a DVD±RW, try cloning the source DVD to a DVD±R disc that is compatible with more models of DVD drives and DVD players.

5. How long does it take for DVD-Cloner to clone a DVD?

   The cloning time depends on the computer configuration, the burning speed and the content of the source DVD. Normally, the cloning time ranges from 30 minutes to two hours. We recently performed a test using a D9 DVD of Jumanji. The original disc held 6.92GB, and was cloned to a target disc of 4.7GB. The total cloning time was 35 minutes.

6. Which brands and models of DVD burners does DVD-Cloner support?

   DVD-Cloner supports most popular DVD burners. Access tek, Acer, aopen, Asus, Hitachi, HP, LG, Lite-On, Mernorex, NEC, Panisonic, Philips, Pioneer, Quanta, Ricoh, Sansung, Sanyo, Sony, and etc.

7. When I try to clone a D9 disc to a single DVD, why does DVD-Cloner display the message, "Can't fit on 1 disc, please try 'Movie Only' or 'Split Discs' option"?

   You may be getting this message for one of the following reasons:
   1. Although the DVD-Cloner encoding system is very efficient, even some D9 discs may be too large to fit on a single disc. In this case, you will need to use either the "Movie Only" or the "Split Discs" option.
   2.This message may appear if DVD-Cloner fails to read your DVD movie. Please test the source DVD to ensure it is readable.

8. I want to make several copies of a DVD. Do I need to repeat the cloning process each time?

   No. To make multiple copies of a DVD, you will clone the source DVD to the hard drive, then clone from the hard drive to a DVD R/RW disc. You can then create multiple copies of the original DVD, or the cloned DVD directly from the hard drive.

9. What operating systems does DVD-Cloner support?

   DVD-Cloner III Requirements windows2000/XP
   DVD-Cloner V2.50 (Requirements: Windows98/ME/ 2000/XP ) 
   DVD-Cloner V2.40 (Requirements: Windows 2000/XP ) 
   DVD-Cloner V2.20 (Requirements: Windows98/ME/ 2000/XP

10. What are the system requirements for DVD-Cloner?

    DVD-Cloner requires the system to be configured with the following equipment as a minimum:

    * Pentium-II 450 MHz or faster processor
    * 64MB of RAM
    * 5GB free hard disc space for DVD-5 (10GB free hard disc space for DVD-9)
    * DVD burner
    * DVD-ROM driver (optional)
    * Windows XP,2000,98,98SE,ME